Guide

Powerful and effective cooperation lasting for years. Our work is dedicated to the success of our clients!

Live247Help has enjoyed significant success in providing web chat solutions to businesses of all sizes. We service clients that require only a single operator to chat centres with over 1,000 operators. We love the challenge of sitting in a multi channel environment and proving web chat can out perform all other CS channels both for cost and also for customer satisfaction. Typically over 30% of our clients' customers provide CSat scores and our average is 91.6%. We have developed a set of sophisticated metrics to measure the operational excellence, quality and product/service knowledge to ensure that operators are providing fantastic customer service. Operators can handle between 2.1 to 6.3 chats at a time depending on the complexity of the contact.

Give us a chance and we will prove our efficiency! We will show you the way to success!

• Turnkey solutions within a week
• High level consultancy service
• Multi lingual operators
• Software and labour services can be mixed and matched
• Enterprise level solutions
• Dedicated account contacts